Prompt Engineering in HR: Claude and ChatGPT

Course Description

Both Claude and ChatGPT can save HR professionals hours of work every week — but only if you know how to prompt them. Ask the wrong way, and you get generic, unusable output. Ask the right way, and you get a first draft you can actually use.

In this live, interactive session, Suzanne Lucas walks through the specific prompt-engineering techniques that turn a vague AI request into a precise, usable HR document — and shows exactly where Claude and ChatGPT differ in how they respond to the same prompt.

This is a hands-on, practical session: bring your questions, and get them answered live.

Learning Objectives

• Structure prompts that get you usable first drafts — not generic filler — for job descriptions, policies, and employee communications
• Use context, role, and constraint framing to control tone, length, and format of AI output
• Iterate on a prompt in real time to fix bias, vagueness, or inaccuracy before it becomes a finished document
• Compare how Claude and ChatGPT respond to the same HR prompt — and when to reach for which tool
• Build reusable prompt templates for the HR tasks you repeat most often

Who Will Benefit

• HR professionals and business partners who write, draft, coach, and review for a living
• Managers and supervisors already using AI and wanting to use it better
• Small business owners and executives doing HR work without a dedicated HR team
• Compliance officers and in-house counsel assessing AI risk in people processes
• Operations and team leads looking to cut hours of writing and admin