Website & Payment Policy

To ensure customer safety, authenticity, and transparency, we kindly request all clients and partners to review the following official policies:

Last updated: September 2026

1. Official Website

GRC Training Online operates exclusively through our official website: grctrainingonline.com. We do not have any other branches, sub-sites, or affiliate websites.

2. Authorized Payment Methods

All payments for our webinars, courses, seminars, and training programs are accepted only through the following official channels:

• Eventbrite (eventbrite.com) — our official event ticketing and payment platform
• Stripe — our official direct payment processor, used for eligible products and services purchased through our website
• Direct wire or bank transfer — accepted only to our official business bank account, arranged directly through our verified contact channels

We do not request or accept payment via phone-based card transactions, Cash App, Zelle, Venmo, PayPal personal transfers, cryptocurrency, gift cards, or any other unofficial payment method. We never request or accept payment to an individual's personal bank account, payment app, or personal name under any circumstances — all payments must be made through the official channels listed above.

3. Payment by Check

If paying by check, it must be made payable only to "Genialsoftwaresolutions Inc.," the parent company of GRC Training Online. We do not accept checks payable to any other name, entity, or individual.

4. Official Communication Channels

Our primary customer support email is marketing@grctrainingonline.com. For operational purposes, authorized team members of GRC Training Online may communicate using their official organizational email accounts (ending with @grctrainingonline.com). We do not communicate with customers or panelists from personal email IDs (such as Gmail, Yahoo, or Outlook personal accounts), nor do we use any third-party messaging or communication platforms for official business unless initiated through our verified channels.

5. Phone Communication

We have only one customer support contact number: +1-302-433-6276. GRC Training Online never initiates unsolicited (cold) calls. We only contact customers after a legitimate business relationship is established, such as webinar registration, service request, support inquiry, or panelist onboarding.

6. Fraud & Impersonation Notice

If you receive communication claiming to be from GRC Training Online through any source other than those listed above, please treat it as unauthorized and report it to us immediately.