HR departments can now leverage AI tools like ChatGPT to streamline their processes and achieve greater efficiency. ChatGPT can be a powerful tool for HR professionals in a variety of ways, including automating repetitive tasks, providing real-time support to employees, and enhancing the overall employee experience.
A workplace run by AI is not a futuristic concept — such technology is already part of our workplaces and will continue to shape the labor market. According to a 2022 SHRM survey, nearly 1 in 4 organizations reported using AI to support HR-related activities, and 85% of employers using AI said it saves time or increases efficiency.
Whether you (or your organization's senior leadership) are a fan of or fear artificial intelligence tools in your workplace, it's essential to know these tools' benefits and limitations and set expectations for employees' use of them.
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President, Advantage HR Consulting — 25+ years in Human Resources. SPHR, SHRM-SCP certified, with a Master's Certificate from Cornell ILR School.
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