Refund & Cancellation Policy
Refund & Cancellation Policy
At GRC Training Online, we strive to provide the best possible experience for our attendees. This Refund and Cancellation Policy outlines the guidelines for refunds, cancellations, and other related matters. By registering for our Live Webinars, On-Demand Recordings, Recorded USB Drives, In-persona Seminars (Any Variants) you agree to adhere to the following terms:
1. Refunds for Live Webinars:
Attendees may cancel their registration up to two working days prior to the course start date to be eligible for a full refund.
If GRC Training Online cancels a Live Webinar, a full refund will be processed within two working days.
2. Non-Refundable Situations:
Refunds will not be given to participants who do not attend the webinar or cancel within 24 hours before the webinar start time.
On-Demand Recordings are non-refundable. However, participants may request access to alternative webinars in exchange.
3. Webinar Cancellation:
GRC Training Online reserves the right to cancel a Live Webinar due to insufficient enrolment or unavoidable circumstances.
Attendees will be notified at least 24 hours in advance if a webinar cancellation occurs, and a full refund will be provided.
4. Substitution Policy:
Substitutions of registered participants can be made at any time before the webinar starts. Please inform us of any substitution requests to ensure smooth registration.
5. Feedback and Concerns:
We value the feedback and opinions of our customers. If you have any concerns about the content or delivery of the webinar and are not satisfied with your experience, please contact us at marketing@grctrainingonline.com or by phone at +1-302-433-6276 Mention your feedback for a prompt resolution of the matter.
We appreciate your valuable input, as it helps us continuously improve our products and services to meet your expectations.
Note:
Refunds will be issued using the same payment method used for registration.
GRC Training Online reserves the right to modify this Refund and Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
For any questions or clarifications regarding this policy, please contact us at +1-302-433-6276. or E-mail us at marketing@grctrainingonline.com.
Thank you for choosing GRC Training Online for your training needs. We look forward to providing you with valuable learning experiences.